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FAQs
Q: How do I know what size to order?
A: We offer a detailed sizing chart that will help you find the perfect fit. Additionally, the team is available to assist you with any sizing questions you may have.
Q: What is your return policy?
A: We accept returns for unworn, unwashed, and undamaged merchandise with tags intact within 30 days of purchase. Please see our full return policy for more details.
Q: How do I care for my lingerie?
A: We recommend following the care instructions on the label of each garment, which may include hand washing or delicate cycle machine washing in cold water. Always avoid using bleach, fabric softeners, or harsh detergents, as they can damage the fabric.
Q: Do you offer gift wrapping?
A: Yes, we offer gift wrapping and packaging. Simply select the gift wrap option or leave a check out note during checkout.
Q: How long does shipping take?
A: Shipping times vary depending on your location and the shipping method you select during checkout. We offer standard shipping and expedited shipping options.
Q: Do you offer international shipping?
A: Yes, we offer international shipping to select countries. Please see our international shipping policy for more information.
Q: What materials do you use in your lingerie?
A: We use a variety of quality materials, including silk, organic cotton, lace, and eco-friendly fabrics. Each garment's materials are listed in the product description.
A: We offer a detailed sizing chart that will help you find the perfect fit. Additionally, the team is available to assist you with any sizing questions you may have.
Q: What is your return policy?
A: We accept returns for unworn, unwashed, and undamaged merchandise with tags intact within 30 days of purchase. Please see our full return policy for more details.
Q: How do I care for my lingerie?
A: We recommend following the care instructions on the label of each garment, which may include hand washing or delicate cycle machine washing in cold water. Always avoid using bleach, fabric softeners, or harsh detergents, as they can damage the fabric.
Q: Do you offer gift wrapping?
A: Yes, we offer gift wrapping and packaging. Simply select the gift wrap option or leave a check out note during checkout.
Q: How long does shipping take?
A: Shipping times vary depending on your location and the shipping method you select during checkout. We offer standard shipping and expedited shipping options.
Q: Do you offer international shipping?
A: Yes, we offer international shipping to select countries. Please see our international shipping policy for more information.
Q: What materials do you use in your lingerie?
A: We use a variety of quality materials, including silk, organic cotton, lace, and eco-friendly fabrics. Each garment's materials are listed in the product description.