ORDER CONFIRMATION

You will receive an email with your order number after you successfully place an order on our website. The tracking Information will be sent once your Item has been shipped. You can access this by clicking on the “Track Your Order” button on our page.

FREE SHIPPING

We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in Europe, Nigeria & Canada by FEDEX, USPS, DHL, DPD.

AMAZON AND ETSY:

When you shop from us through Amazon or Etsy, different shipping policies apply. Kindly proceed to our Amazon and Etsy store to view our shipping policy in details.


INTERNATIONAL SHIPPING
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.


CUSTOMS
Kosmicos is not responsible for any customs or taxes applied to your order once they have shipped and are not liable for any failure by you to pay them. All duties Imposed during or after shipping are the responsibility of the customer. This Includes custom duties, tariffs, taxes, VAT etc. By clicking the “Buy Now” button, you agree and accept these terms., you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

DELIVERY
Kosmicos are not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility for the original order that was made for you at no charge.

SHIPPING TIMES
Shipping time varies by location. These are our estimates:


*Estimated Shipping Time

Shipping time varies by location. These are our estimates:

Location*Estimated Shipping Time
United States3-12 Business days
Canada, Europe3-11 Business days
Australia, New Zealand12-15 Business days
Central & South America8-14 Business days
Asia8-12 Business days
Africa8-18 Business days


Max delivery time – 15 business days. If you do not receive your shipment within 15 business days due to unforseen issues, a full refund will be made to you.


*This shipping times doesn’t include our 2-5 days processing time.
*All shipping times exclude clearance/customs delays, weekends and public holidays.